I provide reliable on-site IT support for MSPs that need additional hands for overflow, coverage gaps, or client-specific requests.
• On-site desktop and end-user support
• Break/fix troubleshooting for workstations and peripherals
• Overflow ticket handling and short-notice coverage
• Backfill and vacation coverage for MSP technicians
• New hire setups, office moves, and equipment rollouts
• Printer, network, and basic infrastructure support
• 20+ years supporting small and mid-size offices
• Hands-on desktop, hardware, and on-site IT support
• Comfortable working independently at client locations
• Experience supporting MSP workflows and client environments
I work as an independent on-site resource and integrate into existing MSP workflows when needed. My role is to support your team by handling client-facing on-site work professionally and reliably, without competing for clients or attempting to replace your internal staff.
I’m comfortable working independently at client locations, following established procedures, and communicating clearly with the MSP before and after each visit to ensure continuity and proper handoff.
Availability and scope are discussed on a case-by-case basis depending on location and scheduling needs. Prior engagements have included healthcare, professional services, and small office environments. Based in North Hollywood, I provide on-site MSP support throughout the San Fernando Valley, West Hollywood, and West LA in Los Angeles.
For MSP inquiries or availability, please use the Contact page.